Getting to Pilot-Ready (in Six Weeks)
EDU A011S
Subject & Catalog Number
Course Information
Description
IIn this 6-week module, students will be introduced to a streamlined approach to organizing successful Pilot Programs that can spearhead innovation. This approach is heavily influenced by principles, theories, and best practices espoused in the Lean Startup, Continuous Discovery, Design Thinking, Backward Design, and the Diffusion of Innovation. The processes supporting product definition, validation, iteration, impact measurement, and speed-to-market are essential to be able to gather meaningful data, fine-tune product design, optimize go-to-market strategies, attract early adopters/influencers, and work towards sustainable, scalable change. This course gives students a playbook for planning a successful Pilot Program in formal and informal learning environments.
The Pilot approach that we will be using can be applied to ed-tech, digital tools, or media-based products, as well as new services, curricula, or programs. Students will have an opportunity to participate in “live” case studies with expert change makers/entrepreneurs, role-play pilot scenarios with peers, experiment with a variety of AI productivity/generative tools, test data collection methods, strategize pilot customer support options, and preview/discuss plans as they evolve. We will cover the advantages, challenges, dependencies, and potential risks related to piloting on location and/or online. Finally, we will review communication strategies that help to set expectations with pilot participants, keep sponsor/funder informed and engaged, facilitate monitoring of pilot issues/progress, capture compelling stories/testimonials, collect relevant data/insights, convert a pilot to a sale, and ultimately ensure satisfactory results for all involved. At the conclusion of this course, students will be ready to launch a well-orchestrated Pilot Program with a personalized Pilot Playbook.
Available for Harvard Cross Registration